What makes imessage not work




















Tap the trash can in the corner to delete the message. Sometimes simply turning on Airplane mode and turning off wifi to temporarily deactivate your data will do the trick, as will restarting your device. This happens when iPhone users who used to have your iMessage account try to send a message to your number, but those messages never get to your new phone because they get stuck in iMessage. How you fix it depends on whether or not you still have your old iPhone.

If you still have your old devices, you just need to disassociate your phone number from your iMessage account before switching to Android. Do the same thing on your iPad if you have one. This piece was originally published in May and updated on July 9, by Emily Long. Our updates include the following: updated guidance to reflect changes to iMessage interface, added screenshots, added a new lead image, rewrote the introduction.

If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button. The photo or image will be saved to your Library in the Photos app.

To send an SMS message , you need cellular network connection. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.

Make sure that your device has enough space to receive images and videos. Make sure that you entered the correct phone number or email address for the contact. If you still need help, find your issue below to learn what to do next. Message not delivered You see a green message bubble Not receiving messages on a device Issues with group messages.

If you see a red exclamation point If you try to send a message and you see with an alert that says Not Delivered, follow these steps: Check your network connection.

Tap , then tap Try Again. Messaging rates may apply. Contact your carrier for more information. There are several reasons for this: The person that you sent the message to doesn't have an Apple device. If you receive messages on one device but not the other If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number.

If you don't have good cell coverage or Wi-Fi service assuming you use Wi-Fi calling you won't be able to send messages, even if your phone is working fine. Make sure you're not in Airplane Mode by swiping up from your iPhone and making sure the airplane icon in the upper-left corner is not enabled highlighted orange.

Then, check your iPhone's Messages settings. Confirm that you are texting the right number. If you entered the number wrong or the intended recipient now has a new number, you may be prevented from sending the text.

Restart your iPhone by holding down the power button then swiping to power down. When you turn it back on, it may well be able to send messages again. Resetting your network settings is a last-ditch attempt before seeking help from Apple, but it might be your last chance for getting those messages out.

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